Track your order

Enter your order number and email to see where your watch is.

You'll find your order number in your confirmation email.

Common questions

How long does shipping take?

Each watch is made, quality-checked and shipped within 1–3 business days of your order. Delivery then takes 7–10 business days, in the US and internationally.

Why isn't my tracking updating?

Tracking only updates when the package is scanned. Between hubs, or on an international flight, it can go quiet for several days. That's normal, and it will update at the next scan.

Can I change my shipping address?

If your watch hasn't shipped yet, contact us as soon as possible and we'll update it. Once it has shipped we can't change the address, but we'll help however we can.

What is your return policy?

See our return policy for details, or contact us and we'll help.

Still need help?

Send us a message and we'll get back to you within one business day.

Or email us at team@watchesbyab.com